SVWorkflow review

Terms of Use for Dossier

Effective Date: November 12, 2026

These Terms of Use ("Terms") apply to the Dossier mobile app on iOS and Android (the "App"), provided by Clevero AB, Sweden ("Clevero," "we," "us," or "our"). On Google Play the App is listed as Dossier: AI Character Studio by clevero ab apps; on the App Store it is published by Clevero AB. By using the App you agree to these Terms. If you do not agree, do not use the App.

1. Who can use Dossier

You must be at least 18 years old to use the App.

2. Your account

Dossier creates an app account for you when you start using it. You are responsible for what is done with your account. You can delete your account and its data at any time in the App under Settings → Delete account, or as described on Delete your Dossier account.

3. Subscriptions and credits

Creating images uses credits. You get credits through a monthly subscription (Starter or Pro) or by buying a one-time top-up.

  • Payment is handled by Apple (App Store) or Google Play, depending on where you got the App. Their terms apply to the payment, and refunds are handled by them under their rules.
  • Subscriptions renew automatically each month until you cancel. Cancel at least 24 hours before the end of the current period in your App Store or Google Play account settings. Deleting the App or your Dossier account does not cancel a subscription.
  • Monthly credits are reset when your subscription renews and end when it expires. Top-up credits do not expire while your account exists.
  • Credits have no cash value, cannot be transferred and end when your account is deleted.
  • Prices are shown in the App before you buy. We may change prices or plans; a change to a subscription price applies from the next period, as the App Store or Google Play allow.

4. AI-generated content

The App creates images and videos with third-party AI services, based on the descriptions, photos and instructions you give it. The App asks for your permission before anything is sent to those services, and you can withdraw it in Settings. Generated content is made by a computer: it may be inaccurate, may not match your request, and may look like real people or things by chance. Check content before you use or publish it, and label it as AI-generated where a platform or the law asks you to.

As between you and us, you keep the rights you have in the photos and text you upload, and you may use the images you create in Dossier, including commercially, as long as you follow these Terms and the law. You give us the permission we need to store and process your content to run the App for you.

5. Acceptable use

You may only upload photos of people who have given you permission, and only content you have the rights to use. You may not use the App to create or share content that:

  • sexualises minors or depicts anyone who looks like a minor in a sexual way;
  • is sexually explicit, or shows a real person nude or sexualised without their consent;
  • impersonates, harasses, defames or deceives others, including fake images of real people presented as real;
  • is hateful, violent or promotes self-harm, terrorism or illegal acts;
  • infringes someone else's copyright, trademark, privacy or other rights.

You may not try to get around the App's safety checks, credit limits or rate limits, or misuse or reverse-engineer the service.

The App checks requests automatically and may refuse them. We may remove content and suspend or close accounts that break these Terms.

6. Reporting images

If you see an image in the App that is offensive or breaks these Terms, open it, tap More → Report image, choose a reason and send. You can also contact us through https://clevero.se/contact. We review reports and act on them.

7. Privacy

The Dossier Privacy Policy explains what data the App collects, how it is shared, including with third-party AI services, and how long it is kept.

8. No warranty

The App is provided "as is" and "as available", without warranties of any kind, to the extent the law allows. We do not promise that the App will always be available, error-free, or that generated content will meet your expectations. Nothing in these Terms limits rights you have as a consumer that cannot be limited by law.

9. Limitation of liability

To the extent the law allows, Clevero is not liable for indirect or consequential losses, or for content you create, upload or publish with the App. Our total liability to you is limited to the amount you paid for the App in the 12 months before the claim. This does not limit liability for gross negligence, intent, or anything else that cannot be limited by law.

10. Changes

We may update these Terms. We will post the new version on this page and update the effective date. If you keep using the App after a change, the new Terms apply.

11. Governing law

These Terms are governed by the laws of Sweden. Disputes are settled by Swedish courts, unless the consumer protection law of your country gives you the right to bring a claim where you live.

12. Contact

Clevero AB
5592819097
Klyfteråsen 55
427 35 Billdal
Sweden

Website: https://clevero.se/contact